Reviews

Thank you, Cynthia! We’re glad our team clearly explained the parts and service and made your visit convenient. We appreciate your kind words and look forward to welcoming you back.

So very thankful for the 5 stars Beth! I am glad that we were able to provide consistent service on both of your vehicles and visits! That is most certainly our goal. Thank you for taking the time to leave us a review that provides feedback as to why you are happy with our service. We look forward to providing you with the same or better service from here on out! We only aim to be better.

Thank you for the 5 stars Chad! We appreciate your support and taking the time to leave us a review!

Thanks for the 5 stars Andrew! Happy to hear we are consistent with the service we offer!

Thank you so much for the five stars Craig! Very happy to hear we were able to deliver on the expectations. Thank you for supporting local, small businesses!

Thanks so much for the 5 stars! I’m glad we met your expectations and were able to provide the best diagnostic you have ever had! Thanks for also commenting on the the inspection that we shared with you. We have spent a long time doing our best to make them great!

Thank you for the 5 stars Nathaniel! Thank you for giving us a shot to be your go to shop for your needs. I am very happy to hear we earned your trust. Honesty is one of our core values and I am happy our team was able show that!

Thanks for the great review Mike! Communication is huge and is something we talk about every week in our meetings. I’m glad to hear we are staying on top of that! We will be here as long as you need us!💪

Hey Bob! Thanks for the great review! Thanks for supporting our shop for such a long time! Glad we were able get you fixed up, and for maybe a little less than the dealer😉. Love chatting with you when you come in!

Thanks for the great review Steve! We very much appreciate your feedback and patronage of our shop! Let us know when you are ready for that alignment and we will get you taken care of!

Thanks for the great review Jamarr! Thank you for your business and taking the time to leave us a review! I also appreciate the feedback on the aspects that we did well. The customer service aspect is especially something we really try to make top notch. I am happy we were able to deliver that for you.

Thanks for the 5 stars David! Glad we could take care of the your BMW!

Thank you for the great review Lisa!

Hello Alexander! Thank you for your business and taking time to leave us a great review! Providing honest and accurate information to our customers is always a goal of ours. I also really appreciate the comment on the waiting room! A few years ago we spent quite some time and resources to have the office and waiting room updated to the best thing it could be with the space we have. We hope to see you in the future!

Thanks for the great review!

Thanks for the great review Max!

Hello Rory! Thank you so much for the great review! We appreciate your business and also taking the time to leave us the review. We absolutely do back up our word. We will deliver honest estimates, no fluff, a quality repair, and we back it with an industry almost unheard of 5 year, 60,000 mile warranty. We appreciate you seeing the value in the service we provide.

Love getting great reviews from customers who have been with us for so long. Families of cars! Its a lot of fun when you come in and we can chat about how your dad is doing, life, etc. That is the best part of being small enough to provide that personalized service and life long relationships. Thank you so much for the great review and the many years of support and trust in us!

Thank you Lucy for the great review! We very much appreciate it and your business!

Hello Jessie! Thanks for the great review! We strive to provide great service, and just for your vehicle. Looking forward to continuing to provide that service to you for years to come!

Thank you Frederick for the wonderful review! We're thrilled to hear that our team provided you with exceptional service in navigating your warrantied part situation. It is not always an easy situation when working with a warranty company or another shop. We always strive to ensure clear communication and a superior customer experience. Your kind words mean so much to us!

Thank you so much for the 5 star review T! We very much appreciate your business!

Thank you for the great review Bryant! Customer service is something we talk about weekly, how we can constantly improve and I am glad to hear that we exceeded your expectations there. Looking forward to being able to service your vehicle in the future!

Hello Don! Thanks for the great review. This is what we aim to do for every customer. I am glad that we were able to get your issue resolved in a reasonable amount of time with the quality you should expect!

Thank you so much for the great review Pieter!

Thanks for the great review Lisa! I am glad we were able to provide 5 star service! We aim to do that every time we see you! Thank you for your business!

Thank you, Russ, for your review! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to enhance your experience, please let us know. We look forward to serving you again soon!

Thanks for the 5 stars Jeff! We appreciate it!

Hello Ind! Thanks for the five stars! We very much appreciate and strive for that! Fast service is a nice thing to hear. With the current market, parts have been such a hold up on most jobs so I am happy to hear that we were able to get you in and out quickly.

Thank you, Charles! It's great to know that you found our service efficient and easy to work with. We pride ourselves on providing a smooth and hassle-free experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out.

Thank you for bringing your Audi RS3 to us, Don. We're glad we could provide a thorough inspection and assurance of its condition. I heard from Brad today that their may have been some confustion about the possibility of a tune that might be on the car. If you have any further questions or need any future assistance, please don't hesitate to reach out.

Thanks for the great review Jean! I’m glad we continue to provide you with consistent service! Thank you very much for your continued patronage!

Thank you for the 5 star review Dirk!

Thanks for taking the time to give us a great review Chad! We are working on a lot of things that help to give full transparency to our customers. The inspections with pictures is one of them. I very much appreciate the feedback. I will admit it’s not perfect yet but we have that system pretty well in place. Thank you very much for your business and we look forward to being able to serve you in the future!

Thanks for the 5 stars DeShane!

Thank you so much for the 5 star review!

Thank you for the 5 stars Geordan! Communication and deadline are a big part of the process that we work hard to deliver on. Love the humor. We look forward to seeing you again, but not too soon😜!

Thank you so much for the 5 star review! Though the primary objective is getting your vehicle fixed the correctly the first time; We strive to have a focus on customer service and communication. We are glad we were able to deliver on that for you! Thank you very much for your business!

Thanks for the 5 star review David!

Thank you for the good review Eric. Next time we see you please let us know how we could turn those 4 stars into 5!

Thank you for choosing us, J Jones! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're always here to provide the highest quality work and excellent communication. We look forward to serving you again in the future!

Thank you so much for the 5 star review Lindsey! I especially love to hear that our customer service was great. Obviously we need to do a great job at doing our job, fixing your vehicle right the first time. But we really push on making our customer service the thing that sets us apart. We only aim to do better the next time. Thank you for your support!

Thanks for the great review Don! We very much appreciate your business.

Thank you so much for the great review Valerie! I am glad we were able to get your vehicle taken care of in a timely fashion. We look forward to being able to serve you for many years!

Thank you Amy for the 5 star review! I am very happy to hear that we were not only helpful, but friendly! We strive to provide a great customer experience. Thank you for your business.

Hello Scott! thanks for the great review! We typically do not do too much with the older cars, but you know I have a soft spot for the R129! Will strive to continue to provide the service that you have previously received for as long as you continue to drive that great machine!

Hey Grant! Thanks for the great review! We strive to do a great job every time. We appreciate you highlighting some specific parts of your experience with us to share. It means a lot to us and to the people who are looking at using us for service. We do have policy about using floor mats in every vehicle and we do a cleanliness check before delivering the vehicle back to the customer. I am glad that we delivered on your main worry. And of course that your repair was successful and your intended concern was addressed. Thank you very much for your business.

Thank you so much for the great review and highlighting the parts of your experience that made your visit worth it. And highlighting the value you received though the repair was costly. We very much appreciate the feedback and you taking the time to do it!

Thanks for the great review! I really appreciate that you took the extra time to explain why you gave us 5 stars! Though we do try and look at everything we can while the car is in and present it all to our customers, we also want to make it clear that you may not need it all right now. We try to be realistic and fair. Honesty is one of our core values and I am glad our family put that on display today! We look forward to taking care of you're car in the future!